• "On the brink of SoMething special?"

    NEW AND UPDATED VERSION COMING SOON!

    In December 2014, we published the first ever comprehensive analysis of social media in the NHS and revealed the Stealth Revolutionaries leading its charge. Thanks to great support from NHS Providers, you can still download a copy of the 2014 Report for free. AND A BRAND NEW UPDATED VERSION WILL BE PUBLISHED SOON!

    Download your FREE copy of the 2014 Report here
    NEW AND UPDATED VERSION COMING SOON!
  • Southern Health NHS Foundation Trust

    Transforming Listening and Engagement

    Advice and support to senior management team with particular emphasis on integrating social media and mobile channels with service and business improvement

    Click here for the whole story View the Southern Health YouTube channel
    Transforming Listening and Engagement
  • NHS Change Day

    World leading social movement for NHS change

    Social Media Lead for NHS Change Day 2013 and 2014 - the biggest social movement for change and improvement in the NHS

    Visit the NHS Change Day site Read about the Change Day social media strategy
    World leading social movement for NHS change
  • NHS Leadership Academy

    Nye Bevan Leadership Programme

    The NHS Leadership Academy's Nye Bevan Leadership Programme is aimed at senior NHS leaders who have led larger functions or departments for some time and are thinking of moving up to the organisation’s top team. It equips them with the leadership skills that help them influence beyond their immediate sphere and across traditional boundaries. Since 2014, we have designed and delivered its Social Media component.

    Click here for the whole story Visit the Nye Bevan Programme main site
    Nye Bevan Leadership Programme
  • Bombardier UK

    Mobilising political and public opinion

    Part of award-winning team to mobilise industry, political and public opinion to save Bombardier's Derby railway manufacturing capability

    See Bombardier's Select Committee appearance Click here for the whole story
    Mobilising political and public opinion
  • Tameside Hospital NHS Foundation Trust

    Integrating listening, engagement and improvement

    Head of Engagement for Tameside Hospital -designing and delivering the biggest listening and engagement exercise in the Trust's history

    Watch the Tameside Listens film Click here for the whole story
    Integrating listening, engagement and improvement
  • Northamptonshire County Council

    Driving service improvement

    Transforming services and performance at major county council through Performance Management Framework and Efficiency Programme

    Click here for the whole story
    Driving service improvement
  • National College for School Leadership

    Innovative collaborative learning

    Providing thought leadership to NCSL's groundbreaking Networked Learning Group

    Click here for the whole story
    Innovative collaborative learning
  • Network Europe Group

    Refining Government proposals

    Securing amendments to Department of Health proposals on primary care telephony, whilst protecting the interests of GPs and patients.

    Click here for the whole story
    Refining Government proposals
  • NHS Confederation

    Making sense of social media

    Groundbreaking study of NHS social media use and trends, plus implementation strategy for leading employer's organisation

    Click here for the whole story Read the Study
    Making sense of social media
  • Cabinet Office Knowledge Network

    World's first networked Government

    Crowned "Innovator of the Year" for designing and delivering the UK Government's Knowledge Network

    Download a summary of KN benefits
    World's first networked Government
  • University of Central Lancashire and NAO

    Service improvement through audit and assurance

    Supporting organisations to identify weaknesses in service delivery and performance through Assurance Mapping and understanding the audit environment

    Click here for the whole story
    Service improvement through audit and assurance
  • Mitre Group

    HARNESSING BUSINESS-CRITICAL KNOWLEDGE

    Working with a leading UK training provider over a 2 year period, we analysed and refined their business processes and helped them transform their back-office operations, supported by a unique business solution. Our analysis, approach and tool is now available for use by others.

    Click here for the whole story
    HARNESSING BUSINESS-CRITICAL KNOWLEDGE
  • Department for Environment, Food and Rural Affairs

    Delivering crisis communications

    Working with the DEFRA communications team as part of the Government's Knowledge Network, we delivered the ministerial, parliamentary and media briefing operation for the DEFRA 2001 Foot and Mouth crisis. This ensured that real time information from around the country was received and collated, then disseminated in a consistent and rapid fashion to all stakeholders and the public to ensure everyone knew what was happening and what they needed to do. The crisis was successfully managed and what could have been a major disaster for the newly created Department became an early major triumph.

    Click here for the whole story
    Delivering crisis communications
  • East Leicestershire and Rutland CCG

    Head of Communications and EngagementEs

    In house communications, engagement and public affairs lead, delivering new website, social media, mobile and digital channels - and new Listening and Engagement strategy

    Click here to read more Visit the ELR CGG website

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