With over a quarter of a century of award-winning experience and an enviable track record of delivery and credibility with leaders, decision-makers and service providers, we deliver results and services that make a difference.

Listening, Engagement, Improvement

We don’t just help organisations to communicate. We teach them to listen and engage. We help them to understand and learn more about how they perform and deliver services. And then we design and embed solutions and processes to ensure they improve and respond through what they’ve heard and learnt.

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Head of Communications, Engagement and Public Affairs

Head of Communications, Engagement and Public Affairs

Year-long Interim assignment for East Leicestershire and Rutland CCG

Tameside Listens

Tameside Listens

Head of Engagement for Tameside Hospital NHS Foundation Trust – charged with designing and delivering the biggest listening exercise in its history

Driving service and cost improvement programmes

Driving service and cost improvement programmes

Supporting Northamptonshire Council’s leadership in its transformation strategy to recover from an Audit Commission rating of ‘weak’.

Social Media

Social Media. Everyone’s talking about it. Fewer understand it. Only a minority are using it to its full effect. We have worked with organisations, big and small, in health, local government and private sectors, to design and implement cost-effective strategies to enable them to exploit it in the most productive and efficient way in their own specific context.

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Social Media Lead for NHS Change Day

Social Media Lead for NHS Change Day

Being a social movement, it’s no surprise that social media is at the heart of NHS Change Day. And we were at the heart of its social media strategy, as its Social Media Lead for 2013 and 2014.

Nye Bevan Leadership Programme

Nye Bevan Leadership Programme

The NHS Leadership Academy's Nye Bevan Leadership Programme is aimed at senior NHS leaders who have led larger functions or departments for some time and are thinking of moving up to the organisation’s top team.  Since 2014, we have led its Social Media component.

Social Media Capability Assessment and Improvement Plan

Social Media Capability Assessment and Improvement Plan

The Social Media Capability Assessment is a powerful analysis and benchmarking solution that enables users to objectively assess their organisation’s current social media capability, set goals for improvement and develop and manage implementation of a tightly outcomes-focussed Improvement Plan.  To date, we have successfully carried out Capability Assessments for over 400 individuals in more than 30 public sector organisations.

PR and Comms

You need skillsets and a proven track record that combines imagination & creativity with planning and execution across all of these channels and activities. We can provide that for you or train and equip your people to deliver more effectively.

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Biggest improvement initiative in the history of the NHS

Biggest improvement initiative in the history of the NHS

We were at the heart of the award-winning PR and Comms strategy for NHS Change Day

Mobilising public and political opinion to secure £1bn deal

Mobilising public and political opinion to secure £1bn deal

Part of the award-winning campaign team to save Britain’s last major rail manufacturing facility, the Bombardier plant in Derby.

Innovative NHS Listening and Engagement

Innovative NHS Listening and Engagement

We designed and delivered the biggest listening exercise in Tameside Hospital's history

Leading national celebrations and NHS rebranding

Leading national celebrations and NHS rebranding

We played a senior leadership role in the planning, design and delivery of the 50th Anniversary celebrations for the National Health Service.

Public Affairs

With 25 years’ experience and unrivalled networks of contacts and influence, we have the expertise , insights, credibility and track record to ensure your voice gets heard.

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Head of Communications, Engagement and Public Affairs

Head of Communications, Engagement and Public Affairs

Year-long Interim assignment for East Leicestershire and Rutland CCG

NHS England

The latest news from NHS England

NHS England

The latest news from NHS England

Mobilising public and political opinion to secure £1bn deal

Mobilising public and political opinion to secure £1bn deal

Part of the award-winning campaign team to save Britain’s last major rail manufacturing facility, the Bombardier plant in Derby.

Innovative NHS Listening and Engagement

Innovative NHS Listening and Engagement

We designed and delivered the biggest listening exercise in Tameside Hospital's history

Biggest improvement initiative in the history of the NHS

Biggest improvement initiative in the history of the NHS

We were at the heart of the award-winning PR and Comms strategy for NHS Change Day

Leading national celebrations and NHS rebranding

Leading national celebrations and NHS rebranding

We played a senior leadership role in the planning, design and delivery of the 50th Anniversary celebrations for the National Health Service.

Social Media Capability Assessment and Improvement Plan

Social Media Capability Assessment and Improvement Plan

The Social Media Capability Assessment is a powerful analysis and benchmarking solution that enables users to objectively assess their organisation’s current social media capability, set goals for improvement and develop and manage implementation of a tightly outcomes-focussed Improvement Plan.  To date, we have successfully carried out Capability Assessments for over 400 individuals in more than 30 public sector organisations.

Nye Bevan Leadership Programme

Nye Bevan Leadership Programme

The NHS Leadership Academy's Nye Bevan Leadership Programme is aimed at senior NHS leaders who have led larger functions or departments for some time and are thinking of moving up to the organisation’s top team.  Since 2014, we have led its Social Media component.

Social Media Lead for NHS Change Day

Social Media Lead for NHS Change Day

Being a social movement, it’s no surprise that social media is at the heart of NHS Change Day. And we were at the heart of its social media strategy, as its Social Media Lead for 2013 and 2014.

Driving service and cost improvement programmes

Driving service and cost improvement programmes

Supporting Northamptonshire Council’s leadership in its transformation strategy to recover from an Audit Commission rating of ‘weak’.

Tameside Listens

Tameside Listens

Head of Engagement for Tameside Hospital NHS Foundation Trust – charged with designing and delivering the biggest listening exercise in its history

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